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Service excellence is the core value on which Arbicare was founded. Arbicare has grown rapidly as the result of the client service first approach we bring to partnership. Every decision about corporate strategy, operational execution, and service development has been made to enable a peerless customer experience in the managed healthcare space.
Focus is at the heart of Arbicare's culture. Our company does not pin its goals on providing an umbrella of services across as many claims as possible, but instead depends on delivering client specific implementations of Utilization Management services to create differential results on behalf of our clients.
Promote evidence-based medicine to improve clinical care and accelerate patient recovery
Our two other vendors keep coming to me asking why referral volume is so far down. I'm just be honest with them and tell them we have a new vendor, and they are better. Our nurses love them.
WOW!!! I read the report. The mike drop was booming!!! What a great report and I really like the communication log. It showed the persistence of the reviewing provider’s attempt to communicate.
I love the “care” in Arbicare’s name because you truly care about working with us to get the very best outcomes for the injured worker.
Having a UR expert by our side has helped us take the right steps going forward. Arbicare is always willing to go the extra mile to make sure they are exceeding our needs.
“I have to compliment Arbicare that you update me better than any of my current partners. I have an advocacy claim model and service is a priority. I would like to see what Arbicare can do for us.”
Promote evidence-based medicine to improve clinical care and accelerate patient recovery
No outside directives or distractions
Do it better, do it faster, and ensure it’s serving the intended purpose
First and foremost, we view our service through the lens of benefitting the patient, the provider, and improving outcomes
Our clients, our employees, our families, our communities
Alex has dedicated his career to the property and casualty insurance sector, specializing in evidence-based care for individuals recovering from injury. Renowned as a thought leader and advisor in the industry, Alex focuses on how regulatory frameworks affect payers, providers, and those impacted by life-altering injuries. He is an experienced leader who blends culture, innovation, and service excellence to empower teams, leading to better patient and claim outcomes through evidence-based practices. Additionally, Alex contributes to the field as a member of the Associate Member Council for the International Association of Industrial Accident Boards and Commissions and was also a recipient of their 2022 NextGen award. He is currently pursuing an MBA from the University of Georgia's Terry College of Business and holds a B.S. from Georgia Southern University.
Haldavid entered the workers' compensation marketplace from a public health background and has spent most of his career developing new services to address the points of friction between healthcare provision and administration that lead to poor patient outcomes. As an operator, Haldavid has garnered a reputation for being a fair, results oriented, and engaged leader. Haldavid’s comprehensive experience in utilization management has seen him lead efforts through the creation of value-add clinical programs, IT workflow enhancements, and operational efficiencies to better fuel organizational growth. His educational background includes a Masters in Public Health from Emory University and a BS in Neuroscience and Behavioral Biology from the same.
Jerid has dedicated a significant part of his career to the insurance industry since transitioning from medical practice management and healthcare administration. With years of experience, he has built a strong reputation for his operational expertise in optimizing utilization management practices and ensuring evidence-based care for injured employees. Jerid is recognized for cultivating trust and strong relationships within the insurance sector, while promoting a culture of integrity, transparency, and good faith. His passion for designing and implementing innovative service solutions reflects his commitment to improving outcomes for injured workers.
Aliza is a board-certified Physician Assistant with more than a decade of experience working with patients in both an in-patient and out-patient setting. Aliza’s focus in clinical practice has been on disease prevention and promoting healthy lifestyles. She has extensive clinical experience in orthopedics, pulmonology, and urgent care medicine and is proficient in procedural skills, medical therapies, diagnostics, records review, and monitoring. Her past experience also includes time working in occupational medicine and treating workers’ compensation patients in both an urgent care and orthopedics setting. Prior to entering the medical field, Aliza gained experience working as a manager and district training manager for a large retail corporation. Aliza exemplifies effective leadership with her encouraging demeanor, goal-driven focus, and dependable nature. Aliza earned her Master’s of Medical Science degree from Mercer University and was a Chairperson of the Godsey-Matthew’s Society. She earned her Bachelor's from the University of Texas at Dallas.
Scott brings over two decades of expertise in client service, specializing in enhancing brand awareness, driving revenue growth, and establishing trusted client partnerships. His global experience spans roles with Fortune 500 companies such as Heineken and Coca-Cola. Known for his ability to navigate complex customer issues and build lasting connections, Scott thrives in dynamic environments that demand innovative solutions. His background includes both operational and client-facing roles in workers' compensation, offering him a distinctive perspective on improving customer experiences. Scott holds a BS degree from Georgia Southern University.
Gunnar has devoted his career to serving others, leveraging a diverse background in hospitality and manufacturing to excel in project management. His commitment to delivering outstanding service is matched by his skill in fostering warm, supportive client relationships. Recognized among peers for his goal-oriented approach and adaptability, Gunnar specializes in tailoring strategic solutions to address unique customer needs effectively. His expertise in project management is underscored by his certification from the Project Management Institute and a solid educational foundation with a BBA from Augusta University. Gunnar's ability to lead projects with precision and insight highlights his dedication to achieving exceptional outcomes and driving success in every initiative he undertakes.
David brings a diverse background spanning finance, system design, software and systems engineering, and project management. His experience includes streamlining operations, deploying ERP systems, and consulting across various industries, including healthcare insurance carriers and medical Group Purchasing Organizations. David excels in delivering results-driven outcomes by applying an analytical, customer-centric approach to financial and operational modeling, effectively identifying inefficiencies and gaps in business processes. His educational credentials include a BS in Engineering, complemented by advanced certifications in managing complex systems from MIT, project management, and Scrum Master training.
Employees who are valued during difficult times are employees who recover
